Scoopper Concierge

Scoopper Concierge is our proprietary, broadly understood service of customer care and attention at the highest level.

It complements our range of unique vehicles and is also the basis for it.

We want each of our clients to feel treated exceptionally, just like a guest of the best hotel.
So that he does not have to take care of accessories, but can enjoy owning a unique vehicle immediately after purchase and at any time.
So that the feeling that accompanies everyone who gets on the Scoopper will also accompany him before and after the ride.

That is why, after configuration and ordering by the customer, we prepare each vehicle for driving, determine the place of delivery, and present, instruct and answer every question regarding operation and use on site.
We secure each client with civil liability and accident insurance to exclude all possible concerns that could limit the joy of owning a Scoopper.
For this purpose, we assign a cooperating agent who is always available.

Each of our vehicles has a 36-month warranty, which we implement at the customer’s after prior service request. The service team eliminates a possible defect on the customer’s site or takes the vehicle to the service for this purpose and returns it to the place already equipped with new components.

The situation is similar in the case of pre- or post-season inspection of the vehicle on request, which we also carry out at the customer’s premises.

There are situations where the delivery of Scoopper is associated with exceptional circumstances such as important holidays and celebrations of future users.
Then we treat each such event very individually and we make sure that Scoopper becomes an unforgettable and unique element of the event.